Terms and Conditions
Dear honorable customer, Welcome to Naba Tech Shop. Here are the terms and conditions for shopping in Naba Tech Shop. Please read these terms and conditions carefully before purchasing product from Naba Tech Shop.
To purchase product from Naba Tech Shop, customer must order through website. No order will be taken on phone or Email. If customer faces any problem to order via website, Please contact our helplin. In that case, we will support customers to order product from website.
Product’s Specification and Feature
The product details mentioned in Naba Tech Shop are usually given by product Manufacturer Company. The details are also collected from online. So the details given online may not be exact with the hands-on product. In some cases, the color of the product shown on the website may not match the color of the actual product. Naba Tech Shop is quite aware of providing the actual product. Naba Tech Shop always try to provide the valid information about products.
Naba Tech Shop doesn’t offer any product return services at this time due to system complexity. We are apologize for that. Customers will be notified when the product return service will available.
Before delivering any products from Naba Tech Shop, Our quality testing department checks each and every product. The product doesn’t get the clearance if there has any slight problem in the product. So, we can ensure that Naba Tech Shop doesn’t deliver any damage products. If customer receives any damage product, then customer should report to our helpline within 24 hours from the time of product received. You will get the necessary instructions from the helpline. If there is any opportunity to change the product, than we will change it. Note that, all products are not changeable.
After the customer order, our quality testing department checks the quality of product then sends it to the delivery section. All products are packaged from the delivery section and then sends to the customer’s address. However, unfortunately a product may be delivered instead of another, or quantity of any product may be wrong. Naba Tech Shop is quite aware of these things to avoid. After all, if there is any such mistakes, then customers should report to our helpline within 24 hours from the time of product received.
Naba Tech Shop deals with a highly reputable delivery company for the delivery of products. We are committed to deliver the product quickly to our customers. We always try to deliver products within 24 hours anywhere in Dhaka City. Delivery will taken upto 3-5 business days for outside of Dhaka City. Although in most cases, the product is delivered before this time. However, due to any transport complexity, if the delivery of the products is delayed, the customers will be notified.
Buying Product Physically From Our Outlet
Naba Tech Shop is an online based e-commerce website. We have no show-room to sell products physically so we can’t offer customers to buy products directly from our outlet. To purchase products from Naba Tech Shop, you must order through website.
There are currently two payment methods are available for purchasing product from Naba Tech Shop. The first method is Cash On Delivery. In this method, the customers will get the opportunity to pay the money after the products received. Home delivery service are available within Dhaka City. Customers need to pay to the Delivery Man. In the case of outside of Dhaka the products will delivered to the agent near customers address. Customers need to pick up the product from the agent and pay the money to agent.
The second payment method is Bkash. In that case customers need to pay during the order placement. If Customers select Bkash from the checkout page than a form will open on the above of ‘Place Order’ button. Here customers will get some instruction to send money to provided number in the instructions. After transaction customers need to provide the number from which money was sent and the transaction number. After providing this two information your payment will automatically updated. After successful payment the products will be delivered towards the customer’s address.
Naba Tech Shop is one of the largest and popular online electronics shop in Bangladesh. Buy your desired electronics product at very cheap rate and get fastest delivery at your home.